MCW Affiliate Privacy Policy

1 Introduction

MCW Affiliate ("we", "us", "the platform") is committed to protecting the privacy of every person who uses our platform. This Privacy Policy explains in plain language what personal data we collect from you, how we use it, who we share it with, and what rights you have over your own information.

We understand that trust is everything in online gaming. When you register on MCW Affiliate, you are sharing real personal and financial information with us. We take that responsibility seriously. This policy is not just a legal document — it is our commitment to you that your data will always be handled with care, transparency, and respect.

If you have any questions about this Privacy Policy or how MCW Affiliate handles your data, you can reach us at any time at [email protected].

2 Data We Collect

MCW Affiliate collects only the data that is necessary to provide you with a safe, functional, and personalised gaming experience. The categories of personal data we collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by law and with your explicit consent.

3 How We Collect Your Data

MCW Affiliate collects your personal data through the following means:

• Direct interactions: When you register an account, make a deposit or withdrawal, contact support, or fill in any form on the platform.
• Automated technologies: As you navigate the platform, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies.
• Payment providers: When you make a transaction via bKash, Nagad, Rocket, or bank transfer, we receive confirmation data from those providers to verify the transaction.
• Identity verification services: If we need to verify your identity, we may use a third-party verification service that processes your submitted documents on our behalf.

4 How We Use Your Data

MCW Affiliate uses your personal data for specific, legitimate purposes only. We do not use your data in ways that are incompatible with the reason it was originally collected. The main purposes for which we use your data are:

• To create and manage your MCW Affiliate account.
• To process deposits, withdrawals, and bonus transactions accurately and securely.
• To verify your identity and age in compliance with applicable regulations.
• To detect and prevent fraud, money laundering, and other illegal activity.
• To monitor gameplay for responsible gaming purposes and identify at-risk behaviour.
• To provide customer support and resolve disputes.
• To send you important account notifications, security alerts, and service updates.
• To improve the MCW Affiliate platform based on how users interact with it.
• To comply with legal and regulatory obligations applicable to online gaming operators.

5 Sharing Your Data

MCW Affiliate does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the following limited circumstances:

• Payment processors: We share the minimum necessary financial data with bKash, Nagad, Rocket, and banking partners to process your transactions.
• Identity verification providers: When required, we share identity documents with regulated KYC (Know Your Customer) service providers who are contractually bound to handle your data securely.
• Game providers: Technical session data may be shared with game providers (such as Ezugi) to facilitate live dealer games. These providers do not receive your personal identity data.
• Legal authorities: We may disclose your data to law enforcement, regulatory bodies, or courts when required to do so by applicable law or a valid legal order.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

All third parties with whom MCW Affiliate shares data are required to maintain appropriate security standards and are prohibited from using your data for any purpose other than the one for which it was shared.

6 Cookies and Tracking Technologies

MCW Affiliate uses cookies and similar technologies to make the platform work properly and to understand how players use it. Cookies are small text files stored on your device when you visit the platform.

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your experience.
• Analytics cookies: Help us understand how players navigate the platform so we can improve it. These cookies collect aggregated, anonymised data only.

MCW Affiliate does not use advertising or cross-site tracking cookies. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the platform.

7 Data Security

MCW Affiliate implements robust technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security practices include:

• TLS 1.3 encryption for all data transmitted between your device and our servers.
• AES-256 encryption for sensitive data stored in our databases.
• Multi-factor authentication options for player accounts.
• Regular security audits and penetration testing by independent specialists.
• Strict access controls ensuring only authorised staff can access personal data, on a need-to-know basis.
• Continuous monitoring for suspicious activity and automated threat detection systems.

8 Data Retention

MCW Affiliate retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law. Our standard retention periods are:

• Account data: Retained for the duration of your active account plus 5 years after account closure, in line with anti-money laundering regulations.
• Transaction records: Retained for 7 years to comply with financial record-keeping requirements.
• Support communications: Retained for 3 years from the date of the last interaction.
• Technical and usage data: Retained for 12 months in identifiable form, then anonymised for analytical purposes.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you.

9 Your Privacy Rights

As a user of MCW Affiliate, you have meaningful rights over your personal data. We are committed to honouring these rights promptly and without unnecessary barriers.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. In some cases, we may need to verify your identity before processing your request.

10 Children's Privacy

MCW Affiliate is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.

If you believe a minor has accessed MCW Affiliate, please contact us immediately at [email protected] so we can take appropriate action.

11 Changes to This Privacy Policy

MCW Affiliate may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via email or an in-platform notification and update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of MCW Affiliate after any changes have been posted constitutes your acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way MCW Affiliate handles your personal data, please get in touch with us: